As you are aware, Curve is only available for individuals residing within the UK and EEA, however, from your activity, it would appear that a you are predominantly outside of this region. You have stated that you have an address in the XXX and XXX but your activity is not based within this region. Due to this we require further verification:
- Could you please clarify if you no longer reside with the UK or EEA - Could you please confirm the main reason for your activity to be outside of the UK and EEA regions - Could you please provide any documentation to support this
In addition we previously contacted you in regards to your transaction activity on your account., which has persisted. Curve's core value proposition is day-to-day spend and we expect to see that your Curve card is being in line with this. However, your transaction activity is predominantly travel and airline merchants. As such we require further verification:
- Could you please provide better clarification for these transaction (Airline and Taxi/car services). - You have mentioned they are booking for friends and family. Could you please explain why you are booking it for them and provide any documentation around these payments - Could you please provide your last 3 months statement for your funding card ending in 8031 - Could you please confirm your occupation and source of income. We can see you have stated you are self employed. Please confirm your nature of business and provide documentation that verifies income.
If, we do not receive this information within 3 business days, or if the information you send does not provide the confidences we are required to seek, we unfortunately will have no alternative but to suspend your Curve card use until the verification is completed. Please refer to our terms of service here and to our Fair Use Policy here to ensure that you are using you account within the terms.
Резонные вопросы. Любой финтех в Европе будет такие же задавать. Либо нарвется на штрафы или лишение лицензии.
Я всё жду, что мне мой французский банк выставит претензию, что я их картой в Испании пользуюсь слишком часто 🤣. Нужно в Париж съездить или в Антибы. 🇫🇷